Shipping & Returns
Shipping Policy
- Free shipping on all orders over $50.
- Standard shipping (3–5 business days): $4.99.
- Expedited shipping (1–2 business days): $9.99.
- We ship to all 50 US states.
- Orders placed before 2PM EST ship same day.
- You'll receive a tracking number via email once your order ships.
Subscription Shipping
All subscription orders ship free, always. Your subscription renews automatically every 30 days. You can pause, skip, or cancel anytime from your account or by emailing info@kinlo.com.
30-Day Money-Back Guarantee
If you're not satisfied with Kinlo for any reason, contact us within 30 days of your purchase for a full refund. No questions asked. You don't even need to send the bottle back.
To request a refund, email info@kinlo.com with your order number.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 48 hours at info@kinlo.com with a photo of the issue. We'll send a replacement immediately at no cost to you.
International Shipping
We currently only ship within the United States. International shipping is coming soon. Sign up for our newsletter to be notified when we expand.